Frequently Asked Questions (FAQ)
FAQ
Our products are proudly made in Malaysia by manufacturing facility with GMP status.
All of our products are approved by KKM with NOT registered. We've also done multiple laboratory tests to ensure the safety of our product for everyone in your family.
All of our products are approved by KKM with NOT registered. We've also done multiple laboratory tests to ensure the safety of our product for everyone in your family.
Our products are mostly plant-based, but some products do contain beeswax, so we cannot be considered Vegan. However, we do not test on animals and are against cruelty to animals of any kind.
DRY-EZ RELIEF skincare products are specifically designed to alleviate dry, irritated skin or eczema prone skin while to support and speed up skin recovery in the most natural way.
The set consists of:
1) SOOTHING CLEANSER, a gentle liquid soap gently cleanses without irritating the skin and keeps the skin softer, refreshed, and clean.
2) FACE & BODY OIL is designed to nourish and hydrate skin needing a bit of extra tender loving care by giving dry skin a powerful shield to lock in moisture and restore softness, comfort, and radiance of the skin. Use this oil to improve the appearance of fine lines, smooth scars, soften rough skin, and support skin repair after flare-ups.
3) SKIN SALVE, a natural moisturizing skin salve created as an intensive emollient for sensitive, dry and flaky skin. Its gentle formulation reduces the risk of dryness, irritation, and nourishes dry and depleted skin with essential nutrients. Perfect for everyday use, especially on dry flaky skin, dry patches, rashes commonly affecting the hands and feet, elbow and knees.
4) ROLL-ON REMEDY, a premium therapeutic oil formulated to calm and soothe skin dryness, irritation, inflammation and also protects sensitive skin. It helps to rejuvenate and restore sensitive skin.
The set consists of:
1) SOOTHING CLEANSER, a gentle liquid soap gently cleanses without irritating the skin and keeps the skin softer, refreshed, and clean.
2) FACE & BODY OIL is designed to nourish and hydrate skin needing a bit of extra tender loving care by giving dry skin a powerful shield to lock in moisture and restore softness, comfort, and radiance of the skin. Use this oil to improve the appearance of fine lines, smooth scars, soften rough skin, and support skin repair after flare-ups.
3) SKIN SALVE, a natural moisturizing skin salve created as an intensive emollient for sensitive, dry and flaky skin. Its gentle formulation reduces the risk of dryness, irritation, and nourishes dry and depleted skin with essential nutrients. Perfect for everyday use, especially on dry flaky skin, dry patches, rashes commonly affecting the hands and feet, elbow and knees.
4) ROLL-ON REMEDY, a premium therapeutic oil formulated to calm and soothe skin dryness, irritation, inflammation and also protects sensitive skin. It helps to rejuvenate and restore sensitive skin.
Our products have been formulated to be suitable for the average person with dry and sensitive skin, aged 3 years and above. But do keep in mind, always perform an arm test for skin allergy before using it.
Our products are generally safe for pregnant woman. However if in doubt always consult an expert medical practitioner.
ALL types of DRY-EZ RELIEF products are suitable for all. Just you can choose the one that BEST suits your current skin condition!
DRY-EZ RELIEF – REMEDY ROLL-ON
- Suitable for dry, irritated and eczema prone skin.
- Repair and restore skin health, especially special spot need extra attention and intense care.
- Suitable for body & face use
- Suitable for adults and kids (aged 3 years above)
DRY-EZ RELIEF – SKIN SALVE
- Suitable for dry irritated, itch, dry, flaky & eczema prone-skin.
- For skin need extra moisturising and long lasting hydration, especially flaky skin, dry skin patches, rough skin & rashes.
- Suitable for body use, but for face – we recommend to use Roll-On Remedy /or Face & Body Oil.
- Suitable for adults and kids (aged 3 years above)
DRY-EZ RELIEF – FACE & BODY OIL
- Suitable for normal to dry skin, sensitive skin
- All-purpose nourishing and moisturising oil for all skin types.
- Use this oil improve the appearance of fine lines, smooth scars, soften rough skin, strong soothing properties, soothes sunburns, soothes dryness, and support skin repair after flare-ups.
- Suitable adults, children and pregnant woman
DRY-EZ RELIEF – SOOTHING CLEANSER
- Suitable for hand and body wash
- Suitable for normal to dry skin
- Suitable adults and children
DRY-EZ RELIEF – REMEDY ROLL-ON
- Suitable for dry, irritated and eczema prone skin.
- Repair and restore skin health, especially special spot need extra attention and intense care.
- Suitable for body & face use
- Suitable for adults and kids (aged 3 years above)
DRY-EZ RELIEF – SKIN SALVE
- Suitable for dry irritated, itch, dry, flaky & eczema prone-skin.
- For skin need extra moisturising and long lasting hydration, especially flaky skin, dry skin patches, rough skin & rashes.
- Suitable for body use, but for face – we recommend to use Roll-On Remedy /or Face & Body Oil.
- Suitable for adults and kids (aged 3 years above)
DRY-EZ RELIEF – FACE & BODY OIL
- Suitable for normal to dry skin, sensitive skin
- All-purpose nourishing and moisturising oil for all skin types.
- Use this oil improve the appearance of fine lines, smooth scars, soften rough skin, strong soothing properties, soothes sunburns, soothes dryness, and support skin repair after flare-ups.
- Suitable adults, children and pregnant woman
DRY-EZ RELIEF – SOOTHING CLEANSER
- Suitable for hand and body wash
- Suitable for normal to dry skin
- Suitable adults and children
A GENTLE GUIDE TO DAILY SKINCARE ROUNTINE:
Suggested sequence to use: Step (1) Gentle wash or shower with DRY-EZ RELIF Soothing Cleanser, Step (2) Apply Face & Body Oil over the whole skin areas, Step (3) Skin Salve to targeted dry, flaky skin, dry patches, thick rashes areas. And /or apply Roll-On Remedy (spot treatment oil) to targeted skin areas for deep repair.
Tips #1 : Soothing Hydration + Calm Skin
The best time to apply DRY-EZ RELIEF Face & Body Oil is after shower for a quicker absorption to your skin. For best result, you may use our DRY-EZ RELIEF Soothing Cleanser for body wash.
Tips#2 :If you have Dry / Flaky Skin / Dry Patches
You can use the DRY-EZ RELIEF Face & Body Oil + Skin Salve on your body & scalp, around private areas.
Tips#3 : Severe Condition
For severe dry irritated skin & eczema, clean the affected area with DRY-EZ RELIEF Soothing Cleanser and apply one to two layer of DRY-EZ RELIEF Skin Salve at least 3 times a day and supercharge the recovery with DRY-EZ RELIEF Roll-On Remedy
Suggested sequence to use: Step (1) Gentle wash or shower with DRY-EZ RELIF Soothing Cleanser, Step (2) Apply Face & Body Oil over the whole skin areas, Step (3) Skin Salve to targeted dry, flaky skin, dry patches, thick rashes areas. And /or apply Roll-On Remedy (spot treatment oil) to targeted skin areas for deep repair.
Tips #1 : Soothing Hydration + Calm Skin
The best time to apply DRY-EZ RELIEF Face & Body Oil is after shower for a quicker absorption to your skin. For best result, you may use our DRY-EZ RELIEF Soothing Cleanser for body wash.
Tips#2 :If you have Dry / Flaky Skin / Dry Patches
You can use the DRY-EZ RELIEF Face & Body Oil + Skin Salve on your body & scalp, around private areas.
Tips#3 : Severe Condition
For severe dry irritated skin & eczema, clean the affected area with DRY-EZ RELIEF Soothing Cleanser and apply one to two layer of DRY-EZ RELIEF Skin Salve at least 3 times a day and supercharge the recovery with DRY-EZ RELIEF Roll-On Remedy
The result may vary. However, you can see an improvement within 14-30 days! For severe eczema, it may take about 2 to 3 months to see significant difference. We only use premium all natural ingredients. We do not use steroids and other harsh chemicals, which may provide more immediate result. Results may be quicker on others too, as it also depends on how you are taking care of your body. We see results showing differently in different people. Mainly due to their lifestyle, initial condition, and use of our products.
If properly stored all our products have a minimum of 2 years from the date of manufactured.
Our products will last longer if kept at room temperature and out of direct sunlight and heat in order to maintain the ingredients efficacy over time. Each product also contains a sticker with the batch number and expiry date at the bottom of the bottle.
Our products will last longer if kept at room temperature and out of direct sunlight and heat in order to maintain the ingredients efficacy over time. Each product also contains a sticker with the batch number and expiry date at the bottom of the bottle.
Keep the product in a dry, dark and cool place, away from direct sunlight, extreme heat and humidity
Our products are safe use for kids under parental guidance. Keep out of reach of child.
For external use only and avoid contact with eyes.
Skin Salve/ Face & Body Oil / Roll-On Remedy – The products are 100% oil-based and Preservative & Water Free, so please keep the product away from direct sunlight, extreme heat and humidity. Try your best to not allow water, dirt and debris to accumulate on the surface of the product. We recommend use it up within six months to a year once product is opened.
Our products are safe use for kids under parental guidance. Keep out of reach of child.
For external use only and avoid contact with eyes.
Skin Salve/ Face & Body Oil / Roll-On Remedy – The products are 100% oil-based and Preservative & Water Free, so please keep the product away from direct sunlight, extreme heat and humidity. Try your best to not allow water, dirt and debris to accumulate on the surface of the product. We recommend use it up within six months to a year once product is opened.
Meanwhile our products are available at online shopping platforms such as Shopee and Lazada Malaysia. And we'll be on more shopping platforms soon.
If you are interested in stocking our products, please do shoot us an email at hello.kokoronatural@gmail.com
If you are interested in stocking our products, please do shoot us an email at hello.kokoronatural@gmail.com
We usually ship out within 1 working day after placing your orders.
Delivery speed depends on our delivery partners.
However, orders usually arrive within the following timeframes for different areas:
West Malaysia:
2 - 7 working days
East Malaysia:
3 - 10 working days
* Delivery Day: Monday - Friday (excluding Saturday & Sunday and Public Holidays)
Please note that orders that are placed after 2pm will be processed the next day
*Kindly expect delay in pick up/delivery due peak seasons
Delivery speed depends on our delivery partners.
However, orders usually arrive within the following timeframes for different areas:
West Malaysia:
2 - 7 working days
East Malaysia:
3 - 10 working days
* Delivery Day: Monday - Friday (excluding Saturday & Sunday and Public Holidays)
Please note that orders that are placed after 2pm will be processed the next day
*Kindly expect delay in pick up/delivery due peak seasons
You can contact us:
WhatsApp us at +6012 927 2679
Email us at hello.kokoronatural@gmail.com
WhatsApp us at +6012 927 2679
Email us at hello.kokoronatural@gmail.com
